Last Updated: 15-09-2025
Welcome to Cascara Coffee!
By using our website, placing an order, or visiting our café, you agree to follow these Terms & Conditions. Please read them carefully, as they explain the rules for using our services.
1. Acceptance of Terms
By accessing Cascara Coffee’s website or services, you agree to be bound by these Terms & Conditions, our Privacy Policy, and all applicable laws. If you do not agree, please do not use our services.
2. Services & Availability
• Cascara Coffee may update, modify, or withdraw any part of the website or services (including menu items and prices) without prior notice.
• While we strive to provide accurate information, occasional errors (e.g., in pricing or product descriptions) may occur. We reserve the right to correct such errors.
• Service availability (including delivery areas and timings) may vary depending on location and demand.
3. Orders & Payments
• All orders placed through our website or in-store are subject to acceptance and availability.
• Payments are processed securely through trusted payment gateways. Cascara Coffee does not store your card details.
• We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or system errors are suspected.
4. Refunds & Cancellations
• Cancellations are accepted only if made promptly and before order preparation begins.
• Refunds, if applicable, will be processed as per Cascara Coffee’s refund policy. For hygiene reasons, food and beverage items once prepared cannot be returned.
5. Customer Conduct
By using our website or services, you agree not to:
• Engage in unlawful, abusive, or harmful behavior.
• Post or transmit spam, offensive content, or misleading information.
• Attempt to disrupt our website, servers, or security systems.
*Cascara reserves the right to deny service, restrict access, or disable user accounts in case of misuse.
6. Intellectual Property
• All content on this website, including text, logos, images, menus, and designs, are the property of Cascara Coffee.
• You may not copy, reproduce, distribute, or use our content for commercial purposes without prior written permission.
7. Liability Disclaimer
• Cascara Coffee strives to ensure all information is accurate and up to date, but we cannot guarantee that the website will always be error-free or uninterrupted.
• Cascara Coffee will not be held liable for any losses, damages, or inconveniences caused by website downtime, delays, or inaccuracies.
• Customers are responsible for ensuring that any allergies or dietary restrictions are communicated before placing orders.
8. Third-Party Links
Our website may include links to third-party sites (e.g., delivery partners or payment gateways). Cascara Coffee is not responsible for the content, policies, or practices of these external websites.
9. Changes to Terms
Cascara Coffee may revise these Terms & Conditions from time to time. Updated terms will be posted on this page with the “Last Updated” date. Continued use of our services means you accept the revised terms.
10. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Delhi, India.
11. Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
+91 7042559578
At Cascara Coffee, we prepare every order with care. Since our products are perishable and made fresh, we do not accept returns once an order is served or delivered.
However, if you experience any issue such as:
Please inform our staff immediately or contact us at operations01@cascaracoffee.in. After reviewing the situation, we may offer a replacement or a refund at our discretion.
Refunds (if approved) will be processed to your original method of payment within 5–7 business days.
Thank you for your understanding and support.
Copyright © 2026 CASCARA COFFEE - All Rights Reserved.
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